Privacy Policy

OmshriEdu ("we", "our", "us") is an online education platform operated by Omshrikanth Finance Pvt. Ltd., a company incorporated under the laws of India, with its registered office at Plot No.- 571, KH No. 24/2, Basement, Kakrola Housing Complex, New Delhi – 110078, India.

This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website omshriedu.com, use our mobile application, or access any of our services (collectively, the "Platform"). Please read this policy carefully. By using the Platform, you agree to the practices described in this Privacy Policy.

We collect the following categories of information:

**a) Personal Identification Information** - Full name - Email address - Mobile number - Date of birth (optional) - Profile photograph (optional)

**b) Account Information** - Username and password (stored in encrypted form) - Account preferences and settings - Referral code (if used during registration)

**c) Payment Information** - Billing name and address - Transaction ID and order ID - Payment status and method - GST information (if applicable) - We do not store full card numbers or CVV details. Payment processing is handled by our authorised payment gateway partners.

**d) Course & Learning Activity** - Courses enrolled in - Lessons viewed and completed - Quiz attempts and scores - Assignment submissions - Course progress and completion status - Certificate details

**e) Device & Technical Information** - IP address - Browser type and version - Operating system - Device identifiers - Pages visited and time spent - Referring URLs

**f) Cookies & Tracking Data** - Session cookies - Preference cookies - Analytics cookies - Please refer to our Cookie Policy for more details.

We use the information we collect for the following purposes:

- **Account Management**: To create and manage your student account, authenticate your identity and provide access to purchased courses. - **Course Delivery**: To deliver course content, track your learning progress, issue certificates and provide a personalised learning experience. - **Payments & Orders**: To process course purchases, generate invoices, manage refunds and maintain order records. - **Communication**: To send you important notifications such as registration confirmation, payment receipts, course updates, new announcements and support responses. - **Customer Support**: To respond to your queries, complaints and grievances. - **Platform Improvement**: To analyse usage patterns, improve our website, fix bugs and develop new features. - **Legal Compliance**: To comply with applicable Indian laws, regulations and legal obligations. - **Marketing (with consent)**: To send you promotional emails or notifications about new courses, offers and updates. You may opt out at any time.

We do not sell, rent or trade your personal information to third parties. We may share your information only in the following circumstances:

**a) Payment Processors** We share necessary billing information with our authorised payment gateway partners (such as Razorpay, Cashfree or similar) to process your transactions securely.

**b) Service Providers** We may engage trusted third-party service providers for email delivery, SMS notifications, analytics, cloud hosting and similar services. These providers are contractually obligated to keep your information confidential.

**c) Legal Requirements** We may disclose your information if required by law, court order, government authority or to protect the rights, property or safety of OmshriEdu, its users or the public.

**d) Business Transfers** In the event of a merger, acquisition or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

We implement industry-standard security measures to protect your personal information, including:

- SSL/TLS encryption for data transmission - Encrypted storage of passwords using secure hashing algorithms - Access controls limiting who can view your data - Regular security audits and vulnerability assessments - Secure payment processing through PCI-DSS compliant gateways

While we take all reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain information to comply with legal obligations, resolve disputes and enforce our agreements.

If you request deletion of your account, we will delete or anonymise your personal data within a reasonable period, except where retention is required by law or for legitimate business purposes such as fraud prevention.

As a user of our Platform, you have the following rights regarding your personal information:

- **Access**: You may request a copy of the personal information we hold about you. - **Correction**: You may update or correct inaccurate information through your account settings or by contacting us. - **Deletion**: You may request deletion of your account and associated personal data, subject to legal retention requirements. - **Opt-Out**: You may opt out of marketing communications at any time by clicking "Unsubscribe" in our emails or contacting us. - **Data Portability**: You may request your data in a structured, commonly used format.

To exercise any of these rights, please contact us at info@omshriedu.com.

Our Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@omshriedu.com and we will take steps to delete such information.

Students between 13 and 18 years of age should use the Platform only with the consent and supervision of a parent or guardian.

Our Platform may contain links to third-party websites, resources or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

We use cookies and similar tracking technologies to enhance your experience on our Platform. For detailed information about the types of cookies we use and how to manage them, please refer to our Cookie Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of the Platform after such changes constitutes your acceptance of the updated policy.

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:

**Omshrikanth Finance Pvt. Ltd.** Plot No.- 571, KH No. 24/2, Basement, Kakrola Housing Complex, New Delhi – 110078, India

Email: info@omshriedu.com Phone: +91 9315969524 Website: omshriedu.com